Online Dispute Resolution for MSMEs
Empowering Micro and Small Enterprises to recover delayed payments through the Micro and Small Enterprise Facilitation Council (MSEFC). A streamlined, time-bound process under the MSMED Act, 2006.
How the ODR Process Works
The MSME Samadhaan portal simplifies the journey from filing a complaint to receiving an award. Explore the steps below to understand the workflow, timelines, and actions required at each stage of the dispute resolution mechanism.
Workflow Stages
System Efficiency & Impact
The ODR mechanism is designed to reduce the backlog of payment disputes. The charts below visualize typical case distribution and the timeline adherence of the Council (MSEFC) in resolving disputes compared to traditional methods.
Case Application Status
Live SimulationDistribution showing the conversion rate from initial application to active cases.
Average Resolution Timeline
DaysComparison of the mandated 90-day period versus typical manual court processes.
Delayed Payment Interest Estimator
Under the MSMED Act, buyers are liable to pay compound interest with monthly rests at three times the bank rate notified by the RBI if payment is not made within 45 days.
Estimated Total Recoverable
₹ 0
Interest Component: ₹ 0
*This is an estimation for educational purposes. Actual calculations involve compound interest monthly rests.